Customer Service

E-Learning
E-Learning
This Customer Service Training course will help you to provide excellent customer service and improve interpersonal skills. Someone working in customer services will often be one of the first voices that someone hears when contacting an organisation and therefore, they have a huge impact on the first impression that someone has of an organisation; providing good customer service is, therefore, essential.

Course Sections

1. What is good customer service? 2. Communicating with your customer 3. Handling Customer Complaints 4. Room for improvement

Course Length

35 minutes

Available Languages

Afrikaans (Afrikaans), Albanian (Shqip), Bulgarian (български), Chinese – Simplified (普通话), Croatian (Hrvatski), Czech (čeština), Danish (Dansk), Dutch (Nederlands), Estonian (Eesti keel), Finnish (Suomi), French (Français), German (Deutsch), Greek (Ελληνικά), Gujarati (ગુજરાતી), Hindi (हिन्दी), Hungarian (Magyar), Italian (Italiano), Indonesian (Bahasa Indonesia), Japanese (日本語), Korean (한국어), Latvian (Latviešu), Lithuanian (Lietuvių), Macedonian (македонски), Malay (Melayu), Malayalam (മലയാളം), Nepalese (नेपाली), Norwegian (Norsk), Polish (Polski), Portuguese (Português), Punjabi (ਪੰਜਾਬੀ), Romanian (Limba), Russian (Русский), Serbian (Српски), Slovakian (Slovenčina), Slovene (Slovenščina), Spanish (Español), Swedish (Svenska), Tamil (தமிழ்), Thai (Thịy), Turkish (Türkçe), Ukrainian (Український), Vietnamese (Tiếng Việt), Welsh (Cymraeg)

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